Archive for January, 2010
10 Tips to Grow Your Business Using Online Video
Jan 18th
Lacking any information to the contrary, many businesses still think that all they need to do to get new clients is to put their name and face in the Yellow Pages or online social directories, get some professional looking business cards, a website and Voila! It’s the old adage “build it and they will come”.
Trouble is, that’s what their competitors are doing also and in this day and age, it’s just not enough.
Does Your Business Stand Out Online?
Most advertising on the Web follows a time-honored format, although some might call it a time-worn format as it does little to differentiate itself. You can bet that a high percentage of this advertising will be ignored and the money spent on it will be wasted.
So how does a company stand out from the crowd online?
Thanks to an oversupply of similar text, claims, and presentation – coupled with a short 21st century attention span – your website has less than ten seconds to move a visitor to action. If it doesn’t, that visitor will click away to another site, and then another. Therefore, it’s critical that you find a way to break through the noise your competitors are making. But even that’s not enough.
Statistics show that even the best-looking websites generate conversion rates of under one percent, so for every 100 visitors you do manage to get, less than one will call or email you. Sound bleak? Thinking of redirecting more of your advertising budget back to the Yellow Pages? Don’t. You’re on the right track – you just haven’t leveraged all the power available to you online.
One-to-Many Communication. On-on-One Feel.
Most websites are little more than electronic versions of Yellow Page advertising. For the most part, they don’t encourage interaction beyond the obligatory “Contact me for more information” plea. These sites don’t encourage trust any more than their print counterparts. They don’t give visitors the warm-and-fuzzy feeling that a face-to-face meeting would. But they can.
Searching for a local service provider online can be a daunting prospect, but even more daunting than the search is deciding which provider to use once you get to the page, especially since most websites promise the standard good service, competitive pricing and high quality.
So how does a business differentiate itself from the sea of competition? Web video makes this possible on a grand scale. Thanks to rapidly improving technology, it’s easier than ever to add that warm-and-fuzzy, face-to-face element to your site, replicate an in-person interview, and provide your visitors a chance to check you out before picking up the phone. With Web video, you can present an interview that addresses all the questions and concerns of potential clients. You can keep them on your site longer and give them insight into the “business behind the business.” In a way that wasn’t possible even a few years ago, business owners can now speak directly to their audiences and showcase their personalities and areas of expertise. This is especially helpful if you are a professional service provider.
Any business that relies on conveying trust-ability will benefit from this type of web marketing. Really, it’s one-to-many communication with a one-on-one feel. It’s the perfect ice breaker and an efficient means of generating the interest and trust needed to compel potential clients to make an appointment and do business.
A high-quality Web interview placed strategically on your site is a huge timesaver for you and prospective clients because you reach a wide audience in minimal time. Potential clients get the information they need to pre-qualify – and pre-sell – themselves before they call.
Online video delivers some of the best ROI of any advertising medium today and if set up properly, actually ranks higher than text now by the major search engines like Google. Short of spending valuable face time with a potential client (often times a poorly qualified potential client) there is simply no better way to forge a personal connection with them. With that in mind, here are 10 tips to help you get the most of your online video marketing efforts.
10 Tips for Making the Most of Online Video
1. Make Sure Your Video is Professionally Done.
This is an absolute must. The whole point here is to establish credibility and trust, but you’ll do the opposite with a poorly executed and produced video. Yes, many of the videos you find on sharing sites are mediocre at best, but that is changing rapidly as companies begin to see the value of promoting themselves in this manner. In fact, a recent Permission TV survey found that 67% of 400 hundred top executives intended to focus their online marketing efforts on video in 2009. The rush is coming – find a personable, engaging interviewer and a top notch production crew to really stand out.
2. Submit Your Video to as Many Outlets as Possible.
While YouTube is the clear leader here, there are many other video sharing sites worthy of consideration. Here are some others you won’t want to pass up:
• Google Video • Yahoo! Video • Daily Motion • MySpaceTV
• MetaCafe • Revver • Veoh • Blinkx • Break
3. Embed Your Video on the Front Page of Your Site.
Don’t hide what’s going to become one of your most effective selling tools on a dusty inside page. Get it out front. Customers and search engines will love you for it.
4. Find Out What Search Terms Your Potential Clients are Using and Put Them in Your Video’s Title.
If you don’t know what words clients in need of your services are typing into Google and other search engines, get professional help or use some of the resources featured on this page. Once you’ve identified these terms, use the most popular in your video’s title.
5. Make Your Tags and Descriptions SEO-friendly, too.
Most video sharing sites let you tag videos with keywords and post a short description, so get the most out of these by sprinkling in the search terms you’ve identified.
6. Don’t Forget Your Thumbnail.
A thumbnail is a still shot from your video that appears along with search results. Don’t waste this chance to present yourself in the best light possible – choose a key moment from your video, preferably one where you’re smiling as you speak with your interviewer.
7. Link Back to Your Site.
Put your URL near the top of your video’s description. You’ll get a higher search ranking and potential clients will quickly learn where to go for more information.
8. Interact With Your Viewers.
Most video sharing sites allow viewer comments. Use this option to answer questions, respond to comments, and further promote your business.
9. Consider a Pay-Per-Click Campaign.
Natural search engine optimization, while effective, takes time to bear fruit. In the meantime, you might want to jump start the process with a pay-per-click campaign that gives you a sponsored search listing. You can learn more about PPC advertising at:
• www.google.com/intl/en/ads
• sem.smallbusiness.yahoo.com/searchenginemarketing
• advertising.microsoft.com/search-advertising
10. Add New Content Often.
Search engines look for it and so do potential clients. Keep your content fresh and up-to-date and keep visitors coming back for more.
With an ever-increasing stream of competition, it’s more important than ever to stand out from the crowd. These days standing out means maximizing your online presence and leveraging the technology to present the unique advantages of you and your firm. There’s no better way for a growth-oriented business to build a solid and secure future than by using effective and affordable online video.
Use these free resources to get a handle on the terms that potential clients are using to search for you right now.
• Wordtracker • Google AdWords • Keyword Discovery • KwMap • Google Trends
How To Create An Effective Newsletter
Jan 15th
The typical form of newsletter is a one-way communication where you provide information to customers, such as product updates and announcements. Creating a successful newsletter can be extremely rewarding. Subscribers and customers respond with glowing feedback, online sales jump and your customer relationships and brand loyalty deepens. Here are some useful tips that might help in creating a successful newsletter.
Define Success
Ask yourself “What is the purpose of your newsletter?” A newsletter is a substantial investment of company resources in terms of time and energy, and you need to define in as tangible terms as possible the purpose of your Newsletter.
Newsletter Voice and Personality
Establish a voice or editorial personality-whether newsy, serious, gossipy or funny-that is synergistic with the image you want to portray and connects with your audience. Remember that e-mail newsletters aren’t e-mail promotions designed to stimulate immediate action. Sales and promotional copy don’t suit e-newsletters. Nor does the traditional tone of broadcast corporate communications. Think of your newsletter as a one-on-one conversation. Just imagine sitting in a coffee shop talking informally with a customer. That’s the starting point for your approach-a more personable and appropriate “human” voice will come naturally. Drop the jargon, drop the sales pitch, be as honest as you can, and talk like a human being. You can have as much or as little personality as is appropriate. Consider adding a brief editorial, a comment or two, an editor’s note, a couple of lines of commentary, a touch of opinion; adding a little human element here and there. Sign editorials, give authors a byline, or list some names down in the administrative section of each issue to which your readers can relate to.
Newsletter Language
Not everyone has the range and depth of vocabulary as teachers and linguists do. Use words that are easy to understand, and if you do use technical terms, provide a definition that people can relate to. There is nothing more frustrating then a definition that makes less sense than the word itself. Just write in layman terms and keep it short, simple and straightforward.
Spelling and Grammar Check
Sending out copy with numerous errors creates a negative image to your readers. Aside from using a spell checker, have an outsider edit your final copy for readability, grammar and content.
Test and Track You Newsletter
Test the Newsletter on few e-mail addresses to check for errors and other issues before sending to the entire distribution list. Keep track of results and reactions to your newsletter to come to an understanding for further tweaks and corrections.
Lastly, to summarize the key fundamental features of an e-newsletter, make sure you include:
* Table of Contents
* Hyperlinks for customers who want more information for a featured topic
* Exciting secrets or tips related to your product or service
* Contact information
E-newsletters can take up a good amount of time if not managed correctly. The use of a list server (a piece of software that runs on your Internet provider’s computer or on your own web server) is a good option. It will automatically manage a list of e-mail addresses. Once you send your newsletter to the list server, it distributes the letter to the stored addresses. For more information on list servers, contact your Internet service provider. If you opt to use another method, make sure you have a plan for handling incoming and outgoing mail when your customer base increases.
In conclusion, your newsletter can serve as an extension of your business that will reach out to your customers. It will allow you to maintain regular contact with them and serve as an effective and rewarding addition to your marketing arsenal. These tips should help you put it all together and help you create an exceptional newsletter.
The Easiest Way to Increase Search Engine Rankings and Drive Website Traffic
Jan 15th
To learn how to increase search engine rankings and drive website traffic you need to understand the concepts that govern the way the search engines work.
Without an understanding of these principles and a system to incorporate them into everything you do online, you will not get the success you are seeking.
On the other hand, learn how to effectively utilize them and you will start dominating niches all over the Internet driving thousands of visitors to your site on a daily basis.
So what are the principles that rule search engine rankings and how do I improve mine? Here they are:
1. Relevancy
2. Popularity
3. Originality
Relevancy
Relevancy is something defined as having relationship to. For example if your website was about golf, related content would include information about such things as golf clubs, golf courses and golf lessons.
Content about anything other than the topic of the website or related topics would not score for relevancy, thereby having no chance of ranking in the search engines. Search engines check your site for relevancy.
You need to be right on topic for whatever it is you are targeting with the content you create. A final word of caution about relevancy: Relevancy alone will not rank your site. You could have the most highly relevant, best original content ever written posted at your site, however if there are no sites pointing to it, it will never rank in the search engines. Relevancy does not work without the concepts of popularity and original content.
How To Increase Search Engine Rankings and Drive Website Traffic with Relevant Content
The first step is to choose the keyword or keyword phrase you want your content to target. Let’s say you’re trying to get a higher ranking for this keyword phrase, the topic I am currently writing about, “Improve Search Engine Ranking”. Firstly, you would want to find what people are searching for and specifically target that keyword if you want your content to rank for that phrase.
Make sure you include the keyword phrase in the title of the article, for example your title could be “Strategies To Improve Search Engine Ranking”. Always try to put the keyword or keyword phrase as the first few words of the article title. Always remember to use the keyword phrase, several times throughout the article. Finally make sure your content remains 100% relevant to the keyword phrase.
Popularity
Popularity works together with relevancy to improve search engine rankings. Popularity is based on two key measures:
1. How many sites link to your site
A site’s popularity is measured firstly by the number of sites that directly link to your site.
To demonstrate popularity let’s take a quick look at YouTube. YouTube is one of the most popular sites on the Internet, Why? All links and embed codes taken from YouTube and embedded on other sites, whether that be Facebook, Myspace, a blog, a sales page or a website, creates an automatic link back to YouTube where the video is hosted. Every time someone shares a YouTube video a link is created.
With the number of videos shared Youtube gets thousands of new incoming links daily. This is one of the reasons why YouTube videos rank very highly on the search engines. Their site is super popular.
You need to be right on topic for whatever it is you are targeting with the content you create. A final word of caution about relevancy: Relevancy alone will not rank your site. You could have the most highly relevant, best original content ever written posted at your site, however if there are no sites pointing to it, it will never rank in the search engines. Relevancy does not work without the concepts of popularity and original content.
How To Increase Search Engine Rankings and Drive Website Traffic with Relevant Content
The first step is to choose the keyword or keyword phrase you want your content to target. Let’s say you’re trying to get a higher ranking for this keyword phrase, the topic I am currently writing about, “Improve Search Engine Ranking”. Firstly, you would want to find what people are searching for and specifically target that keyword if you want your content to rank for that phrase.
Make sure you include the keyword phrase in the title of the article, for example your title could be “Strategies To Improve Search Engine Ranking”. Always try to put the keyword or keyword phrase as the first few words of the article title. Always remember to use the keyword phrase, several times throughout the article. Finally make sure your content remains 100% relevant to the keyword phrase.
Popularity
Popularity works together with relevancy to improve search engine rankings. Popularity is based on two key measures:
1. How many sites link to your site
A site’s popularity is measured firstly by the number of sites that directly link to your site.
To demonstrate popularity let’s take a quick look at YouTube. YouTube is one of the most popular sites on the Internet, Why? All links and embed codes taken from YouTube and embedded on other sites, whether that be Facebook, Myspace, a blog, a sales page or a website, creates an automatic link back to YouTube where the video is hosted. Every time someone shares a YouTube video a link is created.
With the number of videos shared Youtube gets thousands of new incoming links daily. This is one of the reasons why YouTube videos rank very highly on the search engines. Their site is super popular.
Is PPC More Important to a New Site Than SEO?
Jan 14th
The PPC vs. SEO Debate Continues
In a recent article, we looked at a debate over what is better between search engine optimization and pay-per-click. Of course both should be used typically, but on a recent panel at SES Chicago, participants were asked to pick a side to highlight the benefits of each compared to the other. It made for some pretty interesting conversation.
That conversation extended into our comments. The general consensus seems to be that you should use both when possible, but that SEO is better for the long term, and PPC is better for quick results. These notions were backed up by both Michael Gray and Christine Churchill, who were on opposing sides of the debate at SES.
Gray and Churchill both shared their thoughts in more detail in two separate interviews for WebProNews. Gray noted that Google is making changes that could have some effect on the success of organic rankings. One of these changes is the introduction of personalized search to all Gooogle users. You no longer have to be signed in for Google to personalize your results, and that means it is much more important to get that first click from a user. Gray talks about this and the other change, being Google’s banning of AdWords advertisers with what he thinks is not the best communication.
Churchill elaborated on the usefulness of PPC to people who are just establishing themselves on the web. The reality is that SEO takes time, and while it is of great importance and provides long-term benefits, it is very hard to be competitive right out of the box.
When you have a brand new domain name, a new site, and no links, you’re probably going to have a hard time jumping up in the rankings for any competitive keywords. PPC lets you do it and start getting your ROI quickly. She also talkSEO is an absolute must when dealing with new web sites. None of the search engines are going to rank you very high in the organic searches if you are not meeting their criteria. And…the Organic search results are 24 hours per day ads. Not so with PPC, unless you are dealing with an unlimited budget.
PPC should be used after SEO to target special sales, or services. It is a great way to help searchers locate your products when they are on sale, or your services when a special price can be obtained.
One thing to keep in mind, however, as Gray touched upon, and some other readers suggested, PPC can be used up front to help you determine the directions to take your SEO efforts in. You can use PPC quickly to determine what keywords convert better, and use that to your advantage in your optimization practices. ed a little bit about flexibility vs. control between SEO and PPC.
20 Tools for Tracking Social Media Marketing
Jan 14th
Social media websites such as Facebook and Twitter make it easy for people to come together and share opinions, experiences and thoughts on a number of topics. Smart companies understand this and are using the power of social media to connect and inform their customers, and potential customers. Referred to as “Social Media Marketing”, it’s a smart way to open the lines of communication between you and your prospects.
Social media activities run the gamut from Blogging, micro blogging sites such as Twitter, social networking communities such as LinkedIn and Facebook, video and music uploading sites, discussion forums, photo sharing and more. With so many different sites and ways to participate, it can be difficult to keep track of all your efforts.
Participating in social media doesn’t take a lot of money, but it is very time consuming and businesses want to know that all of this investment in time is paying off. Before launching a campaign, you should have a firm grasp on what it is you’re trying to accomplish. Is it increasing website traffic? Getting more ezine subscribers? Having more people download your free ebook or whitepaper? Or maybe you just want to work on your company’s brand image. Whatever it is, you need to have a plan. As the old saying goes, “If you don’t know where you’re going, you’ll never get there”. Have your game plan intact before getting started in marketing yourself, or your company with social media.
There are many different forms of social media, so it’s impossible to use them all. Pick three or four, and funnel the majority of your efforts there. Even if you won’t be working them all, at the very least you should claim your name or company name on as many social services as possible. You don’t want to find out later that someone has the user name that you want. If you need to see if your chosen user name is available try Namechk.com which checks dozens of social media networking and bookmarking sites all at once to see if it’s available. Claim your name now so you won’t end up being sorry later.
So how do you monitor all the buzz? How do you monitor your brand and protect your hard earned reputation? There isn’t one fool-proof method but there are many services and tools out there that will make it easy to see who’s talking about you online. Some are free and others will make you pull out your wallet.
These “online reputation management” tools, as they’re often referred to, will help you to define keywords or phrases you wish to track and then watch for any mention of your company name, products, or services. It’s important to defend and monitor your online reputation. Similar to High School reputations, protecting your image online is the name of the game, and just as in real life, everybody has one to maintain.
Let’s take a look at some of the measuring and tracking tools at your disposal:
1) BackTweets.com : A search engine for Twitter. See who’s tweeting your links and more. Can also sign up for email alerts of new findings.
) Addictomatic.com : A little different than the others, you type in a keyword, topic or phrase and out it goes searching the top blogs, news sites, Google, Technorati, Ask, YouTube, Flickr, Digg, Topix and more. You’ll be given a personalized results page to bookmark with everything it finds related to your topic.
3) Buzzoo.net : All about Internet buzz, it tracks several different websites to bring you what’s “hot” right now.
4) Surchur.com : Search for the latest and greatest on topics that are popular right now. Type in a keyphrase and it searches blogs, social news sites, photo and video sites for your chosen topic.
5) Commentful.Blogflux.com : This service watches for comments on blog posts, Digg, Flickr, and others and notifies you of any findings.
6) AlertRank.com : A better way to organize and sort Google alerts. Get a daily report emailed to you in a spreadsheet format of what it finds.
7) BoardTracker.com : A search engine just for forums. Monitor discussion boards and be notified by email when a thread matching your search terms is discovered. Free to use.
8) Google.com/alerts : I’ve been using this “secret weapon” for years. Simply type in your name or company name and receive daily emails of results found. They do the work, you receive the links. Free and nice.
9) BrandsEye.com : An online reputation management tool with a real-time, concise overview of your online reputation. Multiple levels of services and pricing available. Starting at $1.00.
10) Twazzup.com : Another Twitter search engine.
11) SiteMention.com : Type in your url and find out what’s being said about you. The results returned are gathered from Google Blog Search, Twitter, FriendFeed, YouTube, MySpace, Digg, Delicious and many more.
12) Brandwatch.net : This service tracks your brands, companies, even the competition. Sign up for free weekly updates on any brand. Their detailed reports break down what sites like you, your most talked about features, weekly summary of all blogs and forum activity. Very similar to the old “press clipping” service.
13) Trackur.com : A tool that scans many websites, including blogs, news, image and video sites, forums and notifies you of any mention of your brand, products/services. Easy to use and affordable. Prices vary depending on need, a personal account is just $18.00 a month, corporate account $88.00 a month with other options also available. Try a “personal” account free for 14 days.
14) FiltrBox.com : This one searches online news sources, Twitter and others to find out what’s being said about you or your company. Pricing is based on the number of users, but there is a free version that provides “5 filters” and 15 days of what they call “article history”.
15) SocialMention.com/alerts : Just like Google Alerts but for social media. Enter your keyword phrase and email address to be notified of any new findings. Searches blogs, microblogs like Twitter, bookmarks, comments, events, images, news, videos and more.
16) BlogPulse.com : A search engine that searches just for data posted to blogs. Enter your keyword, hit submit and off it goes to gather results.
17) BackType.com : Billing itself as a “conversational search engine” they index millions of conversations from social networks, blogs and other social media.
Why 2010 Will Be A White Knuckle Ride For Web Marketers
Jan 13th
The first being the New FTC (Federal Trade Commission) Guidelines regarding Testimonials and Endorsements and the second being “ALL” the recent changes within Google.
Actually, we already have the new FTC Guidelines which came into effect on Dec. 1st of 2009, but how these new rules are enforced will play out in the coming year as test-cases are brought to court. Basically, these new rules call for absolute disclosure and full transparency regarding Testimonials and Endorsements when a product or service is being offered for sale. Any business (monetary) relationship between the endorser and the company must be made known to the potential buyer. Obviously for those in online or affiliate marketing this could have a great impact if these new rules are strictly enforced. Just imagine all the website owners and bloggers who slap a few banners or affiliate links on their sites to cover hosting or operating costs… will they now have to disclose all these business arrangements?
For professional affiliate marketers and the companies/products they’re promoting, these new guidelines could cause potential headaches and/or legal ramifications since a general blanket disclaimer on their sites will no longer be suffice. To help solve this problem, many of the major companies are now placing an “affiliate” tag on all their banners and making it obvious a business relationship exists with its affiliates. In addition, many online marketers are placing additional disclaimers, affiliate seals and in other ways making it known certain links are indeed affiliate links and a relationship does exist with the product and/or services being promoted.
With these new guidelines, another big issue is email marketing, one of the major marketing techniques of most online marketers. Will a full disclosure be necessary for every email sales pitch? Savvy web marketers know the key to increased sales is in the “follow-up” and the “cookie-ing” of potential buyers; how will the new Guidelines affect this very effective marketing practice? How all these new rules or guidelines play out will make next year a very interesting one for marketing on the web.
Despite this, perhaps the greatest cause for upheaval in the coming year will be Google. There are countless reasons why Google will be a major game changer in 2010 for online marketing. Ever since Bing and more recently the potential Bing/Yahoo competition, Google has gone into complete overdrive, implementing new changes and debuting new programs like there was no tomorrow.
First, we have Google Caffeine which Google is introducing (full force) early in the new year. Google Caffeine, which is a major overhaul of its search engine, will no doubt cause many a marketer some sleepless nights as the total fall-out becomes evident. Other Google updates in the past (Florida Update comes readily to mind) have wreaked havoc on many top ranking sites, but this time Google is doing things a little differently and have even given webmasters a beta version of the new search engine. Still, rightly or wrongly, many online marketers are bracing themselves for the full impact of Caffeine. Will it mean smooth sailing or a stomach sickening roller-coaster ride for marketers and webmasters?
Second, we have the introduction of “Real Time” search which will be featured in Google’s SERPs. This will make the social media sites like Twitter, FaceBook, MySpace… much more important. Again, the implications for online marketers could be enormous since many can now reach the first page through a different route. Will it also mean more “Real Time” spam? But more importantly, will it mean a greater marketing opportunity for the online marketer who exploits it?
Third, we are seeing Google moving more and more towards “Visual Search” with the introduction of Google Goggles for mobile phones. Just take a picture and you get the Google results instantly – no typing, just point and click. Just envision countless clueless teenagers or more importantly helpless shoppers suddenly being empowered with knowledge and wisdom. Could do more for education since the invention of the printed word and the info-commercial combined. Talk about scary! But will the implications for web marketing be just as revolutionary and enlightening?
Fourth, Google has made it known through its spokesperson Matt Cutts, that site-loading times will be a ranking factor in the new improved Google. Also, proper and correct page coding will also be more important if you want your site to be at full advantage. Broken links will be a big “No-No”, while linking out to important related sites a big plus. All this is only logical, Google’s main product is and has always been its search results, anything which improves those results and provides a more pleasing experience for the Google user should be front and center. Obviously, one way for Google to stay on top, is to provide the best search results to its users.
Fifth, in order to please the end-user, Google is also moving more towards “Personalized Search” which will make SEO and ranking in the top spot for your chosen keywords a total nightmare for many professional SEOs and online marketers. If everyone can choose their own top results, isn’t SEO more or less, a lame duck? Again, the ramifications of personalized search will further play out in 2010, but will professional marketers like what they see?
Finally, while no one would argue Google is King of the Hill when it comes to online search, will all these new changes strengthen or weaken Google’s grip? Will the combined Bing/Yahoo be able to give this giant some much needed competition? Or will Google’s main competition come from an unlikely source, such as big name multi-national corporations who are moving their operations online. Can these big-name keyworded domains start directly pulling in the majority of the web’s traffic, making all search engines secondary? As people become more web savvy, will they go directly to what they’re looking for on the web, bypassing the search engines altogether – including the mighty Google? Such a scenario could have greater consequences for the affiliate marketer since a direct line to a company’s site or product will obviously mean less sales for the online marketer, who really works in coordination with the search engines, either through organic search or PPC (Pay Per Click) advertising in these same search engines.
Overall, the new FTC Guidelines and recent changes to Google, will make next year one of the most interesting times to be pitching anything online. Throw into this the full effect that a combined Bing/Yahoo might bring to the table, and you have the recipe for a tumultuous white knuckle ride, until the dust finally settles and marketers make adjustments like they always do. Until then, hold on because things will probably get a little hectic for many web marketers before we see the light at the end of the tunnel.
Korea to get a 5G Network
Jan 13th
Korea are planning with 5G we can all get excited that we will see it this side of the world in 2020 :) by which time Korea will have something else even cooler than that.
7 Tips to Maintain Your Website Reputation
Jan 13th
In order to succeed and combat the competitive online world, you need to maintain a good reputation online. A good reputation does not only require a good website design but a lot more to build confidence, to grow sales and ultimately leads to better revenues and higher profitability.
In today’s Internet buzz nasty rumors, wrong opinions and incorrect news spread rapidly and if not taken timely action to handle the news properly, you may face a serious threat to your online business and credibility.
Here are some simple measures you can take to maintain your website’s reputation:
1. Respond to customers
Being open and responsive to customers is an important part of creating a positive impression and managing your website’s reputation. If someone asks you a question, answer it there or through e-mail. Be quick in addressing your customer issues before the word spreads.
2. Answer the negative comments humbly
Be real, not everyone is satisfied with your work and services. If these people are among the ones spreading negative comments about you for whatever reason like delayed service or unfriendly attitude, answer them instantly to terminate the issue right there!
Be very polite when putting your point of view in front of such people and you’ll sure succeed in saving your reputation. Answering negative remarks modestly can be a great way of turning a bad situation into positive one.
3. Create official online profiles
Create your own platform for users to share their experiences they’ve had with you. Create your own profiles and websites complete with the kind of information you actually want to be available about you. Let users communicate with each other and comment about your products or services, whether positive or negative.
4. Report stolen material from you
It’s very well possible that online competitors may steal material from your website to increase their ranking and traffic. This may lose your credibility among your users, making you “not-so-unique” in their eyes. To control such theft, you can report their site through strict action.
5. Write blogs
Writing blog posts are extremely effective in promoting your business. Through blog reviews and blog comments, you even increase your chance of getting high traffic volumes to your website.
If you or any of the experts in your business have important knowledge like instructions, guidelines, tips and trick that can be useful for the users, share them through writing blog posts, let say you write blog for “basic tips for web design”. This will greatly enhance your online reputation.
6. Optimize For Search Engines
Majority of the internet users accept results from Google searches or any other search engine as highly credible. Therefore, to maintain a good website reputation, don’t forget to optimize your website. You can consult professional search engine optimization services for this purpose.
7. Using the social media
Setting up social media networks in order to maintain your website’s online reputation is a great thought. To begin with, set up your profiles on Twitter, LinkedIn, Facebook and MySpace. Once you have your accounts setup, you will need to do the following things:
- Create a complete profile by putting all the information
- Engage and Interact with the members
- Monitor comments for both positive and negative remarks
You might have spend good time and money for your website design and building up your website’s good reputation, so it’s important not to let anyone drag it through the mud. Follow the above given tips to maintain your positive reputation among the online community.
Branding – For Better or Worse
Jan 13th
The point of a brand is to create an instantaneous association in people’s minds. The Nike ’swoosh’ brings to mind footwear, athleticism, and Michael Jordan. The Toyota ‘bull’ logo evokes images of compact cars, foreign business competition, and new ways of doing things. The name Budweiser reminds us of everything from the actual beer to those clever talking frogs, and the ‘wassup!’ advertisements.
These are cases of successful, memorable branding. Michael Jordan is retired from professional sports, the frogs haven’t been on television in years, and wassup has almost faded from day to day use in the American pop culture vocabulary. However, every one of these elements remains identifiable, and mentioning them to most people will get the typical, ‘oh yeah!’ response to memories of clever marketing, cementing the image of the brand in the viewers’ minds.
Branding is the creation of these memories. However, recollections of a product being indisputably linked with a particular name, image, or slogan can be a double-edged sword.
MCI Communications was one of the most successful challengers to the AT&T ‘Bell Monopoly’ consortium between the late 1960s and early 1980s. MCI managed to push through the breakup of the Bell coalition and allow new players to enter into the field of telecommunications. MCI pioneered many telecommunications innovations, such as Single Mode Fiber Optic Cable, when other companies were content to rely on existing standards. They were one of the first companies to provide the now standard idea of ‘in-network’ calling, where MCI customers got discounts when calling other MCI customers. MCI was one of the big, significant players in the telecom world, so why isn’t their name still synonymous with innovation?
Because it is now synonymous with the words Worldcom, Enron, and scandal.
In 1998, MCI merged with another company to become MCI Worldcom, launching a widespread televised and online advertising campaign featuring notable actors such as Sam Neil of Jurassic Park fame. The MCI brand became inextricably linked with the Worldcom brand. Then, on June 26 2002, the Securities Exchange Commission launched a full inquiry into reported auditing and financial irregularities, resulting in allegations of fraud. By July 21st, less than one month later, it was revealed that Worldcom stock was inflated by $11 billion, and the company entered into chapter 11 bankruptcy. MCI was ultimately bought out by Verizon, and the legacy of a once innovative telecom company was left in the same repository as Arthur Anderson, Enron, and the other big financial fraud stories of the early 21st century.
While this is an extreme example, it is a caution worth considering for anyone interested in making a brand name for his or her product in today’s market. The world is more connected, more informed, and more critical than ever, and while a legacy of good choices can create a strong brand, a reputation for poor or improper decisions can and will conspire to bury a once successful company forever.
Many times, no one can predict what will make a brand into a particular success or failure overnight. However, every company can take three common sense steps to protect their brand and the products it represents.
1. Promote a Quality Product
Quality talks – if a product works, then it has a certain degree of merit that puts it ahead of competition. If a company puts the time and effort to get a quality product onto the market and markets the brand in such a way that the actual qualities are stressed, people will remember.
As an example, Tylenol is an effective painkiller for post-surgical use. It is not a homeopathic remedy relying on word of mouth and supposed benefits, but has demonstrable, measurable effects on human pain and healing.
2. Be Informed About the Brand’s Use
Knowing not just what one is putting out, but what is being done with it in the market, is crucial to proper branding. To continue with the example of Tylenol, many advertisements stress that doctors frequently prescribe it, more than any other over the counter analgesic. Knowing that doctors were using their product allowed Tylenol to make a powerful claim and keep the information in people’s minds.
3. Be Prepared to Take Responsibility for the Brand
As seen in the MCI case, scandal led to the irrevocable decline of a once-powerful brand. Conversely, Tylenol managed to take what could have been a public relations nightmare and came out stronger than ever as a result. When Tylenol executives found out that tampering had led to poison getting into the product supply, poisons that killed Tylenol consumers, they pulled every current Tylenol product from the shelves of stores. They investigated each of their production facilities, solved the problem, and then launched an informative campaign letting people know when and why it was safe to come back to their product. This disaster could have led to the death of the company, but the executives’ willingness to take responsibility and act, rather than covering up and denying fault, saved-a brand that is still powerful to this day.
Again, these are examples of extreme events. Only a tiny fraction of companies ever take their investments down the path of fraud, and almost no one will have to deal with their product becoming a poisonous vector. However, they illustrate the case that a brand is a powerful association for people to make, and that like any part of a business, it requires information and action in the proper degrees.
What Does This Mean to Me and My Website
Normal advertising just informs the consumer about a product and a company’s brand identity. With digital advertising, the consumer can be more involved in the brand image. In this interactive domain, a company can listen to consumers who make comments on their website or blog and act on negative feedback before it becomes uncontrollable. They can try out different advertising strategies to learn which products they should continue to develop and which new features a product should have.
Effective digital branding allows you to identify a singular position and establish your distinctive voice in the marketplace and incorporates all three of the above-mentioned branding points. You’ll be promoting a quality product. You’ll use social media strategies to keep informed about your brand’s image and you’ll take responsibility for your brand, to guide and shape it to its best advantage.
Branding takes time and thought. Digital branding takes time, thought and an interchange with your consumers. Engaging your customers in your brand in a relevant way is the key to successful online branding.
6 Website Redesign SEO Secrets
Jan 13th
At the end of the year, many businesses start to think about redesigning their tired old website to breathe some new life into it. You may even be in the midst of a website redesign right now. If so, the first thing is to make sure you hire a design and development company that knows how to build the infrastructure of the website in a search engine crawler–friendly manner.
Beyond that, you need to address a number of additional SEO tactics before you get too deep into your redesign. The reason you need to keep SEO front and center during this time is twofold: so that you do not lose your previous traffic, but also so that you can gain additional targeted search engine visitors when the new site goes live.
Here are 6 SEO redesign secrets your developer may not know…ignore them at your peril!
1. Creating Your SEO’d Site Architecture
Search engines look explicitly at how all your pages are linked together in order to determine their place within the site. Pages that are linked from every other page will be given more weight than those that are only linked from a few others. This is all considered a form of internal link popularity, or in Google language, internal PageRank.
Recommendation: During your redesign, don’t bury too deeply within the site any content that was previously bringing targeted search engine traffic. Ensure that any informational content that will be focused on the more competitive keyword phrases (for example, product and service pages) is high up in your site hierarchy.
In addition, all content contained in a specific category should be cross-linked via some sort of sub-navigation within that section.
2. Categorization and Avoiding Duplicate Content
When people are seeking information from a search engine, they usually have a question, a problem, or a need for specific information. The search queries they use at Google and the other engines reflect this. The more ways you can categorize your content for the various target markets you serve, the better.
Recommendation: Be sure that all top-level pages answer the potential searcher’s (your potential customers’) questions, and that it’s clear that your products and services can solve their problem. In addition, you also have to ensure that regardless of how someone found any piece of content on your site, they always end up at the same URL to avoid PageRank splitting and duplicate content issues.
For example, if a specific product can be classified as both a product and a service, it makes sense that it might be listed under both categories. However, the page (URL) that the potential customer eventually lands on, regardless of which category they started in, should always be the same.
3. New Content Management System and Changing URLS
If URLs must change in the redesign due to a new content management system or back-end coding, search engines may take some time to index the new URLs as well as give them the same weighting they gave the previous URLs due to URL age factors.
Recommendation: It’s critical to 301-redirect all old URLs to their relative counterpart within the newly designed website. This will pass the link popularity of the old URLs to the new ones quickly, as well as ensure that site visitors don’t receive 404-not-found errors.
This will be easier if the new URL naming is similar to the old one, because you can use automated methods. If URLs must change completely with no correlation to the names of the old URLs, and hand-redirects are required, you’ll want to at least redirect all the top-level pages, as well as those that you’re sure receive keyword traffic from search engines. But, ideally, every URL should be redirected if at all possible.
4. Coding of Navigation Menus
Links contained within the navigation of your website should be coded in a search engine–friendly manner so that they are visible and crawlable. Some DHTML and Flash menus are invisible to search engines, which causes the pages linked within them to not receive the internal link popularity they should receive.
Recommendation: Make sure all navigational menus are coded with CSS that is visible to search engines. In addition, avoid drop-down box links as the main form of navigation (CSS mouseovers are fine). You’ll also want to ensure that all content can be reached by hard-coded links – don’t force the user to go through any kind of search box menu because those are traditionally search engine unfriendly.
5. Custom HTML Elements
While some level of automation for titles, metas, headers, URLs, and alt attributes for images can be helpful, it’s critical that your new website’s content management system allow you to create custom descriptions for these as well.
Recommendation: Make sure the content management system has fields for custom title tags, meta descriptions, heading tags, etc. There should be no limit to the number of characters allowed in these fields either, because every page may need a different number of words and characters.
6. Session IDs and Other Tracking Links
It’s best not to use session IDs to track visitors, but if your system must use them, you’ll only need to feed the “clean” URLs to the search engine spiders – otherwise, they may get caught in an infinite loop, indexing the same content under multiple URLs.
You’ll also want to avoid any sort of campaign tracking links appended to URLs because these can split your link popularity by causing your content to be indexed under multiple URLs.
Recommendation: If this type of tracking is inherent in your system, use the canonical link element to maintain one URL for every page of content.
Don’t be surprised if your developer isn’t happy to receive some of these “secrets.” He or she may feel that their authority is being usurped or their creativity is being hindered. Just remember that it’s your website that you’re paying them to create in a way that will make you the most money possible. Let your developer know up-front that these things are non-negotiable. If they tell you that they can’t do any of the above, start looking around for a new developer – ASAP!
While there will always be a few unexpected bugs to work out when your site goes live, you won’t have to be afraid of losing your search engine visitors as long as you know what you’re doing. We’ve successfully helped many companies through this transition without any glitches. At the end of the process, there’s nothing like the feeling of having your beautiful new website launched. But more than that, there’s great comfort in knowing that the people looking for what you provide will continue to be able to easily find you in the search engines.